Questions from parents
Not here? Ask when you request a visit.
When should my child first see a dentist?
Many dentists suggest a first visit around a child's first birthday or when the first tooth comes in. You are welcome to come sooner with questions. The first visit is short and mostly a talk.
Can I bring all my children at once?
Yes. When you call or send a request, tell us how many children are coming and how old they are, and ask for back-to-back times. We book them one after another at the same office whenever the schedule allows.
Can I stay with my child?
Yes. Parents sit beside the chair for the whole visit, and some older children ask us to step back a little. We follow your child's lead.
Do you take our insurance?
We are in network with some PPO dental plans and out of network with others. Give us your plan's name and we will tell you which before the visit. How fees work lists the details.
What if we don't have insurance?
You pay at the visit. We give you a written estimate in advance, before any treatment, that lists each step and its fee. You can take it home and decide.
Do you see children on Medicaid or CHIP?
Yes, for children. Tell us the plan's name when you call so we can confirm it before the visit.
Will it hurt?
We tell your child what each tool does before it touches a tooth, and we use numbing when a tooth needs it. A child can raise a hand to ask for a break. Some things can feel strange or sore afterward; the dentist explains what to expect.
How often does my child need X-rays and a cleaning?
The dentist decides after looking at your child's teeth, age and history. Some children need X-rays and cleanings more often than others, and some visits need neither.
What does fluoride varnish do, and does my child need it?
Fluoride is a mineral that helps strengthen the outer layer of a tooth. The dentist decides whether to use it after an exam, and tells you before it is applied.
What if my child is afraid?
Tell us what worries your child before you come. We show the tools, say what we will do and go at your child's pace. A short first visit with no treatment is a fine start.
What counts as a dental emergency?
A knocked-out tooth, a broken tooth, or a swollen face are reasons to call us right away. Trouble breathing or swallowing, swelling that spreads to the eye or neck, or bleeding that won't stop needs an emergency room or 911. Tooth injuries has the steps.
How do I change or cancel a visit?
Call the scheduling line, which serves all three offices. Please tell us as early as you can so another family can have the time.
Still wondering?
Send a request and we will call, text or email you back.